Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be credited back, to your credit card or original method of payment, within a 7-10 business days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@lapscart.com
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@lapscart.com and send your item to: 368, D-6/B Khairani Road, Saki Naka, Andheri East, Mumbai-400072. The exchange product details will be shared once it is shipped and will be delivered in 5-7 working days.
To return your product, you should mail your product to: 368, D-6/B Khairani Road, Saki Naka, Andheri East, Mumbai-400072
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over INR 4,999, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
All the products are shipped in 1-2 working days and delivered in 5-7 working days. We are reliable on third party courier service providers in case of any delays please reach out to us.